- Orders ship out Monday-Saturday
- All orders ship out same day if ordered before 12 pm pacific time.
- If order is placed after 12 pm pacific time it will ship the next business day
- Our FREE Shipping service takes about 3-5 business days to arrive to you!
- Note: All Shipping times are time estimates provided by the shipping companies and are not guarantees. If you need faster shipping than our standard 3-5 day shipping, we offer faster shipping services at an extra cost at check out! Thank you for your understanding!
*Please note all orders $250 usd or above will require signature upon delivery.
If you have any questions regarding shipping feel free to contact us on our live chat or email us at email@example.com
Huerta Jewelry accepts returns/exchanges within 14 days of the date of delivery. If you would like to exchange/return any item(s), please contact our customer support via email at support@HuertaJewelry.com , or via our customer support chat line. For more information regarding our Exchanges & Returns please see our Returns/Exchanges Policy
Frequently Asked Questions
After you place your order please allow 1-2 business days to process your order. After your order is processed, fulfilled and sent to the shipping carrier you will receive a tracking number through email.
Free Shipping (3-5 business days)
Priority Mail (2-3 business days)
Priority Mail Express (1 business day)
For Custom Jewelry Orders
2-6 weeks production time + the shipping option the customer selected.
You will automatically receive a shipping confirmation email with tracking information once your order has been processed. Please keep in mind order processing and fulfillment may take 1-2 business days. If you have not received a shipping confirmation email after 2 business days please check your spam folders.
If you have still not found or received your shipping confirmation email after following the steps above please contact our customer support team via the website's live chat located floating on the bottom right corner or email us at Customerservice@huertajewelry.com
You may also contact us by filling out this form.
Huerta Jewelry accepts returns or exchanges within 14 days of the date of delivery. If you would like to make a return or exchange please contact our customer support team via email at firstname.lastname@example.org or contact us through our website's live chat located floating on the bottom right of our website. Please note returns made without contacting our team will not be processed.
For more information regarding returns or exchanges please checkout our Returns/Exchange Policy Page
• All major credit & debit cards: Visa, MasterCard, American Express, Discover, etc...
• Pre-paid Debit Cards
• Shop Pay Installments - Pay in 4 equal installments every 2 weeks (no credit needed)
• Sezzle - Pay in 4 equal installments every 2 weeks (no credit needed)
• Afterpay - Pay in 4 equal installments every 2 weeks (no credit needed)
Once you have placed the order we may or may not be able to change or cancel your order depending on if your order has entered processing or not. If you recently placed an order and need to change or update something on your order please contact us immediately via our websites live chat and provide your name and order number to see if we can still change or cancel your order.
***If you input the incorrect shipping address at checkout, Huerta Jewelry cannot be held liable to refund or replace your order. Please double check your address before and after submitting your order. If you made a mistake on your shipping address after placing your order please contact us immediately (within 30 minutes) right after placing your order.
If we are unable to answer your question, please visit the contact us page and provide us with the question and how we can assist you. We will respond to the request within 24 hours during regular business hours. You may reach out to us directly at email@example.com , be sure to include your name, order number, and any other important information that will allow us to better serve you.